Shipping and Delivery Policy – Automotive parts store
At Orange Autoparts, your satisfaction is our priority. We strive to provide efficient and secure shipping services for all your automotive parts store needs. To ensure a seamless shopping experience, please review our shipping and delivery policies below.
Shipping Methods
We utilize trusted carriers such as FedEx, DHL, USPS, and UPS for both ground and air shipping services. The availability of shipping methods may vary depending on the product and delivery destination. Once your order is confirmed, it will be prepared for pickup by the selected automotive parts store carrier. While some products in stock may ship on the same day or within 1-2 business days, others may require additional time for various reasons, including location, carrier availability, or exceptional circumstances such as border delays or pandemics.
Tracking Your Shipment
We provide tracking numbers for your convenience, allowing you to monitor the status and location of your automotive parts store shipment. Please note that custom or made-to-order items may have varying shipping times due to their unique manufacturing or assembly requirements.
Oversized Items and Truck Freight (LTL)
For oversized products, we arrange truck freight (LTL) shipments, which differ from standard ground shipments. It’s important to inspect your order for any damage before signing for it upon automotive parts store delivery. In the event of receiving a damaged product, please indicate “RECEIVED DAMAGED – REFUSED SHIPMENT” on the shipping receipt and do not accept the order. Contact us immediately, and we will arrange a replacement at no additional cost.
Scheduling Deliveries
Most automotive parts store freight companies will call in advance to schedule deliveries to private residences. When placing your order, kindly provide a daytime phone number for efficient communication. This helps ensure a smooth delivery process.
Free Shipping
Enjoy the benefits of Free Shipping on eligible automotive parts store items at Orange Autoparts. We offer this cost-saving option on thousands of products, with certain restrictions in place:
- Free shipping applies to qualified items, as identified on their product information pages and in your shopping cart.
- The shipping method will be determined by Orange Autoparts, typically via standard ground shipping.
- Express shipping orders are not eligible for Free Shipping.
- Oversized items, labelled as such on their product information page, do not qualify for Free automotive parts store Shipping.
- Free Shipping is available for standard ground shipping to residential and commercial addresses in the continental US only.
Please be aware that Free Shipping is not applicable to international, Alaska, Hawaii, Puerto Rico, or APO/FPO orders. Orange Autoparts reserves the right to modify or end this offer at any time.
Additional Shipping Charges
Automotive parts store Shipments to destinations such as HI, AK, PR, Guam, Virgin Islands, Canada, and other international locations may incur additional shipping charges. It is the recipient’s responsibility to cover all applicable duties, taxes, and brokerage fees.
Expedited Delivery
Orders shipped with expedited automotive parts store delivery options are not eligible for Free Shipping.
Inspecting Your Order
We kindly request that you thoroughly inspect all parts at the time of delivery for any damage, discrepancies, or missing items. Report any such issues before signing any automotive parts store shipping documents. Failure to report damages before signing the documents places responsibility on the purchaser (receiver). The term “purchaser” refers to any company representative authorized to sign for the delivery.
Tracking Your Order
Upon shipment, you will receive a confirmation email containing details about your automotive parts store order, including your tracking number and a link to the carrier’s website. For inquiries about tracking information or special shipping arrangements, please contact our customer service team via live chat, email, or by calling us at (917) 730-3010.
Thank you for choosing Orange Autoparts. We are committed to delivering top-notch automotive parts with a hassle-free shipping experience. Your satisfaction is our driving force, and we look forward to serving you.